Our Origin Story & Our Why
Safety-net providers provide healthcare access to 30% of Americans. These essential organizations are facing mounting pressures from policy and market threats, endangering their long term sustainability.
Having worked in operational leadership for multiple health centers and safety-net focused programs, Jackie appreciates the critical role that healthcare safety-net providers play in serving our nation's most vulnerable populations.
Founded with unwavering commitment to health equity and access, Mentero.AI emerged as Jackie's answer to a troubling market gap. While digital transformation and AI solution adoption took hold elsewhere in healthcare, safety-net providers have been systematically underserved.
Through Mentero.AI, Jackie has created a new model that provides affordable, expert-driven digital transformation strategies specifically tailored to these vital organizations.
Her vision extends beyond service delivery but also to creating a digital transformation hub to support every organization, regardless of size, with tools and resources to support strategic AI adoption. This peer learning community is scheduled to launch in June 2025.
Jackie is also working to establish adjusted pricing models that ensure community health providers can access the same innovative solutions as their larger counterparts, securing community health sustainability through innovation.
Mentero.AI exists to bridge the digital divide for safety-net, community health providers.
The digital divide is real. And it’s due to:
Financial barriers created by exhorbitant consultancy price tags that often reach into the hundreds of thousands, causing community health organizations to be effectively locked out of expertise that could transform their services.
Most technology solution providers are focused on larger health systems and bigger deal sizes — Digital transformation and AI solution providers systematically overlook community health in favor of lucrative contracts with massive health systems, creating a technological divide.
Budget limitations create capability deserts — Without adequate resources, community health providers struggle to build teams with the specialized skills needed to modernize their operations and implement meaningful improvements.